Turn Comments into Leads
Protect Your Brand
Enhance Client Loyalty
Viral Post Assistant
by Ascend SMB
The Ultimate Social Media Engagement Solution
Managing comments across multiple social media platforms and locations can be challenging. Each comment is an opportunity to connect with potential or existing clients. Our AI-powered assistant ensures every interaction is handled promptly, professionally, and in a manner that reflects your brand's unique voice and values.
Our goal is to transform how you engage with clients by automating and enhancing your social media interactions. With the Ascend SMB Viral Post Assistant, you can effortlessly manage client inquiries, deliver timely responses, and drive conversions—all while focusing on providing outstanding services.
Customized Social Media Integration
Let your brand’s personality shine across platforms
Intelligent Comment Responses
Automate meaningful and empathetic conversations with your audience
Trigger Lead Funnel Workflows
Convert social engagements into actionable leads through automated processes
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Key Features & Benefits
Sentiment-Based Responses: Automatically analyze and respond to the emotions behind each comment, strengthening client relationships.
Tailored Brand Persona: Reflect your brand's unique voice and values to ensure consistent, personalized engagement.
Keyword-Triggered Workflows: Convert inquiries into appointments, provide service details, and offer promotions based on client interest.
CRM Integration & Advanced Workflows: Seamlessly connect with your existing CRM to trigger loyalty rewards, re-engage clients, and suggest relevant services.
Real-Time Insights & Reporting: Access detailed performance data to track engagement, optimize workflows, and prove the ROI of your social media strategy.
Essential Engagement
$400 $200/month
+ $2500 setup
Social Media Integration
Customized Brand Persona
Intelligent Comment Response
Unlimited Keyword-Based Workflows
CRM Integration
system dependent pricing
Everything in Essential
CRM Integration
Advanced Lead Nurturing
Performance Insights & KPI Reporting
Advanced Workflows
consultation required
Loyalty Program Workflows
Client Re-engagement Workflows
Upselling/Cross-Selling Workflows
Personalized Follow-ups & Promotions
Essential Engagement Package Highlights
Intelligent Comment Response
Deliver consistent and personalized communication
We will develop a customized assistant persona that embodies your brand's ethos by incorporating your FAQs, service offerings, and brand guidelines. Enhance client trust and engagement by mirroring your brand's tone.
Sentiment Analysis and Actions
Proactively address client concerns
Strengthen client relationships by responding appropriately to feedback. Sentiment detection evaluates the sentiment of each comment (positive, negative, neutral) and tailors responses accordingly, offering empathy and appropriate solutions.
Keyword-Based Workflows
Ensure potential leads receive immediate attention
Automated triggers detect specific keywords or phrases in comments (e.g., "appointment," "pricing," "services") and initiates predefined workflows, such as providing information or scheduling follow-ups. Streamlines the process of converting inquiries into appointments.
CRM Integration Package Highlights
Advanced CRM Integration
Connect your existing CRM to unlock personalized client experiences
CRM Powered Workflows
Boost client engagement with automated actions
KPI Reporting
Use these data-driven insights to enhance client relationships and grow your business
Seamless Integration
Sync client data and history effortlessly.
Personalized Interactions
Tailor communications using real-time CRM insights.
Enhanced Client Profiles
Access comprehensive information for better engagement.
Appointment Reminders
Automatically send appointment reminders via any communication method (sms, phone call, or email).
Follow-Ups
Automatically send personalized thank-you messages and request feedback after each appointment.
Promotion Reminders
Notify clients about current deals or events they're interested in.
Appointment Reminders
Automatically send appointment reminders via any communication method (sms, phone call, or email).
Follow-Ups
Automatically send personalized thank-you messages and request feedback after each appointment.
Promotion Reminders
Notify clients about current deals or events they're interested in.
Advanced Workflows
Below are some examples of advanced workflows that will take your customer experience to the next level
Re-engage Inactive Customers
Automatically send personalized offers to win back clients. This automation detects inactive customers in your CRM and engages with them understand their unique situation and offer incentives for returning.
Personalized Up-selling
Recommend products or services based on purchase history. This automation analyzes client purchasing patterns and recommends additional services or products.
Automated Loyalty Rewards
Recognize and reward loyal customers effortlessly. This automation analyzes the clients TLV and offers rewards for their loyalty.
Implementation Timeline
Week 1: Discovery and Planning
Understand your brand voice, objectives, and specific needs.Identify key workflows and integration requirements.
Weeks 2–3: Setup and Integration
Implement social media integration for all locations.Develop and fine-tune the assistant persona. Set up message handling and keyword-based workflows.
Week 4: Testing and Validation
Conduct thorough testing to ensure proper functionality.Adjust based on your feedback and preferences.
Week 5: Deployment and Monitoring
Launch the assistant across your social media platforms.Provide ongoing support and monitor performance.
Why Us?
Tailored for You!
Workflows and automation specifically designed to meet your needs.
Scalable and Flexible
Start with essential features and expand as your business grows.
Leverage advanced AI technology to enhance client engagement.
Data-Driven Insights
Utilize KPI reporting to make informed business decisions.
Dedicated Support
Continuous support to ensure seamless operation and optimal performance.
Streamline Your Social Media, Focus on Growth
Let Ascend SMB handle your social media engagement with advanced automation and custom workflows. Our tailored solution allows you to build stronger client relationships while driving business growth through.
Automated Follow-ups: Proactively engage clients after their visit with tailored feedback requests and promotions.
Appointment Scheduling:
Convert interest into bookings seamlessly, saving you and your team time.
Enhanced Client Loyalty:
Reward your most loyal clients automatically, driving repeat business.
Ascend SMB
