Last Updated: 8/22/2024

Ascend SMB ("we," "us," or "our") is a brand of GriekInc SA, a company registered in Barcelona, Spain. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including the free automation and integration setup offer ("Services"). By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our Services.

1. Information We Collect

We may collect personal information that you provide directly to us when you sign up for our Services, fill out our questionnaire, or communicate with us. This information may include:

- Personal Information: Name, email address, phone number, business name, and other contact details.

- Business Information: Details about your business operations, such as the number of employees, annual revenue, and the tools you currently use.

- Usage Data: Information about how you interact with our website, including IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect for various purposes, including:

- Providing and Improving Our Services: To personalize and improve your experience with our Services, including the free automation and integration setup.

- Communication: To communicate with you about our Services, respond to your inquiries, and provide customer support.

- Marketing and Promotions: To send you information about products, services, and promotions that may be of interest to you (you may opt out of these communications at any time).

- Legal and Compliance: To comply with legal obligations and protect our rights and interests.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

- Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our Services.

- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner as part of the business transfer.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activity on our website. This helps us understand how you use our Services and improve your experience. You can control the use of cookies at the individual browser level.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

- Access and Update: Request access to and update your personal information.

- Opt-Out: Opt-out of receiving marketing communications from us.

- Delete: Request the deletion of your personal information, subject to certain legal exceptions.

To exercise any of these rights, please contact us at [email protected].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website with a new effective date.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us.

Ascend SMB

A brand of GriekInc S.A.

Registered in Barcelona, Spain

Email: [email protected]